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CANVAS: Basic Troubleshooting for Teachers

Modified on: Fri, Mar 10 2023 3:39 PM

Disponible en español


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Why aren’t my students seeing the [discussion, assignment, etc...]?

Have you clicked “Publish”?

Have you clicked “Save”?


Why aren’t my students seeing the Module? - I published all assignments & discussions.

The Module itself has not been published

*Even if all assignments [discussions, pages...] are published, nothing will show until the Module itself is published as well.


Why isn’t the Discussion [Assignment, Page, Quiz] showing up in the Module?

It was created in “Discussion” - not in “Module

It has not been published


Why are my students seeing things in the sidebar that I don’t want them to?

You need to disable them.

Go to Class Settings > Navigation > Locate item you want to hide > 3 dots > Disable


Why can’t my students see their assignments on their Calendar?

Did you assign a due date?


Why is my front page different than the one I wanted?

Did you choose a Home Page?

After you create a page, publish it. Then click the 3 dots. Click set as Front Page. Then return to home and select Choose Home Page and select your Front Page from the list.


My Canvas Inbox messages are not showing up in my email.

Check the Canvas Settings under “Account > Notifications > Conversations” 

Green check for “email right away”


 

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