Disponible en español At times, especially after an iPad iOS update, you will want to update the Apps on your iPad to work well with your new operating system (or if the app is giving you troubles).  1. Open Self Service.   2. Locate the App you want to update. Click the "Reinstall" button under the app (twice).    4. TTSD most commonly used apps are as follows, please update these apps regularly:  Canvas Student  Google Meet  Google Docs See related articles: Self Service App on iPads Update Your iPad iOS Software

Introduction Video for new iPad users / Video de introducción para nuevos usuarios de iPad. English introduction to using iPads for students: <span class="fr-mk" style="display: none;"> </span>

With TTSD moving to 1:1 for students (each student issued a device), there have been "learning occasions" when students have made choices with their technology devices that need redirection. This article steps staff through the process to move a student's account into a "Restricted Access" mode for a duration of time to help reinforce the appropriate use of their technology device. If/When a student is repeatedly breaking the technology rules outlined in our Students Rights & Responsibility Handbook or by parent request, it's possible to request that their student account/device be placed in a "restricted access" mode to help redirect them towards appropriate behavior. Below are the steps to set this up for a student: Teachers in the school/parents communicate to administrator (or designee) behavior issues with student and device. The administrator works with the counselor, dean, learning specialist, etc., on appropriate PBIS responses to correct behavior. As a short-term "intervention," a school administrator can place a Tech Request with the student's ID asking for the student to be placed in restricted access. The school technician will then move the student into the "Restricted Access" group for the pre-determined amount of time. Restricted Access Includes: Limited Internet access. Removal of the following sites and/or categories: Block Chat/Chat Extended Block Entertainment Block Gambling Block Games category Block Hate Speech Block Shopping/Auction Block Streaming Internet Radio and Media including YouTube And select other non-TTSD-instructional sites Curfew imposed from 11 pm-6 am

iPads often get warm while in the cart charging. Best practice, according to apple, is to avoid overheating of the ipads. This will help prolong the battery life. We have put most iPads in cases to protect the exterior of the iPads, but unfortunately, those cases also make the iPads run hotter while charging. Apple recommends removing cases before charging, but with a lab of 30 or so devices, we know how impractical that would be.  We do ask that you and your students get in the habit of doing the following two, easy steps, before putting them into the cart to charge, or before storing for a prolonged period. 1. Press the Home button to close the app that is currently running. 2. Press the Off/On Sleep/Wake button, once briefly, to lock the iPad. Long-Term Storage of Your iPad If you want to store your iPad long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the iPad when it is powered down for storage. Therefore, we recommend the following: Place your iPad in a cool, moisture-free environment that is less than 90° F (30° C). Charge the battery to around 50%. Do not fully charge your iPad. Power down the iPad to avoid additional battery use. Depending on how long you store your iPad, it may be in a low-battery state when you remove it from long-term storage. After it is removed from storage, your iPad may require 20 minutes of charging with the original adapter before you can use it.

 See attached PDF

Contents iPad Issues App Issues   iPad Issues There are a few things you can try when something on your iPad isn't working right. First there are a few buttons on the iPad that you need to know the name of:   Home Button Force Quit the App   Double tap the home button and swipe up to close the app Tap the app on the home screen to reopen the app   Update the App in Self Service Open Self Service  Tap REINSTALL (this will update the app) Reopen the app   Restart the iPad Hold down the power button on top of the iPad Slide to power off Hold down the power button to turn it back on   Turn Airplane Mode On and Off Open the control center by swiping from the upper right corner to the middle of the screen Tap the Airplane to turn on Airplane mode Tap the Airplane to turn off Airplane mode   Update the iPad Important: Updating an iPad can take over half an hour. Do this at the end of the day or when you won't need to use your iPad for a while.  Go to Settings > General > Software Update Download and install the update   Do a Hard Reset Hold down the home button and the power button until the apple appears on the screen. App Issues Quit and Re-launch the App 1. Press the home button twice quickly. This will bring up floating tiles for each app you have running. 2. Swipe up on each app to quit them all. 3. Press the home button one time to return to the home screen. 4. Re-launch your app. Delete and Re-install The App 1. Tap and hold on the app until all apps jiggle and you see an X in the top left corner of the app icon. 2. Tap the X and then confirm that you want to delete the app. Note: if the app stores student work in the (eg Google Drive) the student will be able to access it after re-installing. If work is stored within the app, it will be lost. 3. Open Self Service and install the app again.

JAMF, TTSD's iPad management software program, has an app, the Self Service App, that holds all the apps that are assigned to you. If you are looking for an app that you believe you should have, please check the Self Service App rather than downloading the app from the Apple App Store. If your iPad is being managed by JAMF, you will have the Self Service app. 1. Simply locate the Self Service App on your iPad and tap on it to open it.  2. The Library, a list of apps that are assigned to you or your iPad, will open. To see a complete list of each category, tap on "See All".Then tap on the desired app and tap Install. Note: Most of the apps that are assigned to your iPad will be found in the bottom list in the Library, or you can search for an app in the Search field at the top right, in the library. Note: The app can take anywhere from 30 seconds to 15 minutes for JAMF to install it on your iPad.

Some apps store files LOCALLY on your iPad. Below are a list of different apps and the steps to back them up to save your data. If you need to backup your iPad, please go here https://support.apple.com/en-us/HT203977 Table of Contents Explain Everything Book Creator Clips Kahoot Notability Photos Pages, Keynote, Numbers iMovie Apps that can be backed up with iTunes Explain Everything This guide will explain how to back up Explain Everything projects to Google Drive. Note you can backup one or more projects at a time. Please follow the instruction here. Book Creator This guide will explain how to back up Book Creator files to Google Drive. Please follow the instruction here. Note: you will need to repeat these steps for each file. Clips Tap the Projects button. Tap on the Project you want to save. Tap on the Share button (looks like a square with an arrow shooting up out of it.) Tap on Save Video. Tap on OK to finish. Please follow the instruction here. Kahoot In order for your work to be saved and transferred to another device, your google account needs to be associated with the app. Notability In order for your work to be saved and transferred to another device, your google account needs to be associated with the app. 1. Open Notability on the iPad. 2. Tap [iOS gear (preferences) icon] in the bottom library toolbar. 3. Tap Manage Accounts. 4. Select Google Drive. 5. Enter your email and password. 6. Select Allow. 7. Now your default backup account for Notability is Google. Photos 1. Download Google Photos app 2. Launch Google Photos app 3. Allow Google Photos to access your photos. 4. Link your Google account. 5. Choose a quality option (we recommend Original option) Pages, Keynote, Numbers 1. Open desired App, Tap the share icon. 2. Choose desired option, in this case, "Send a Copy"   3. Tap on desired document, choose desired format.   4. Choose how to send. I chose Google Drive. 5. Follow prompts. For Google Drive you need to Save   iMovie This guide will explain how to back up iMovie projects to the photo library or to Google Drive. Note you can back up one or more projects at a time. Please follow the instruction here. Apps that can be backed up with iTunes The following applications can be backed up by using iTunes in your computer. Please follow Apple instruction to back up your iPad here. Seesaw Clips IXL Kahoot Khan Academy Notability Photos Explain Everything Book Creator Pages Keynote Numbers Imovie Pic Edu Toontastic Chatterpix Superhero HD

1. Click on Destiny Discover app icon. 2. Location: Choose Oregon from the list 3. In "Schools in Oregon field", start typing your school name, then choose your school from drop down list.    4. To make it easier on yourself in the future, check the "Remember Me on this Device" box, then click Login 5. Login with your student user name (grad yr + last name + first initial) and student password 6. Click Submit