General
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IOS: Forgotten Passcode or Device Disabled
iOS: Forgotten passcode or device disabled after entering wrong passcode When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and then enter the wrong passcode, you may see a a message saying your device is "disabled". Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled. If you enter the wrong passcode six or more times, you'll see a message that says one of the following: iPhone is disabled iPad is disabled iPod touch is disabled If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device: Connect the device to the computer with which you normally sync and open iTunes. Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes. If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes. When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device. If you have never synced your device with iTunes, or you do not have access to a computer If you see one of following alerts, you need to erase the device: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes." "You haven't chosen to have [device] trust this computer" If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. Alternatively, place the device in recovery mode and restore it to erase the device: Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on. Continue holding the Home button until you see the Connect to iTunes screen. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
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Increase Battery Life of iOS Devices
For longer battery life, change these iOS settings Last updated for iOS 14 Manage your screen A bright screen can use battery quickly so we recommend that you adjust its brightness accordingly. To quickly adjust the screen brightness, swipe up from the bottom bezel area. The Control Center screen will appear. Move the brightness slider toward the left to fit your preference. Background app refreshing This welcomed feature finally lets background apps stay active while you multitask. The trouble is that by default all apps are set to refresh, uselessly stealing precious battery life. To fix that, go to Settings → General → Background App Refresh. Here, you can choose to disable the setting altogether, or just turn it off for the apps that don't need refreshing. Automatic updates A time-saver no doubt, iOS's automatic updates keep your apps up-to-date so you don't have to. According to Apple, it's designed to be power-conscious, but if you know you'll be without a charger for a long time, it's best to disable it. To do so, head to Settings → App Store, and disable the App Updates option. Just don't forget to check the App Store for new app versions. Frequent Locations (and other location services) A huge battery hog for any device is the use of location-based apps and services. Usually, that applies to mapping apps, but hidden in your Settings are a slew of location services that could be doing more harm than good. Head to Settings → Privacy → Location Services. Scroll down and choose System Services. Some of these options are designed to improve your experience, but they come at the cost of your privacy (and battery). Disable any options you don't actually need, like Significant Locations or Location-Based Suggestions.
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Update Your iPad iOS Software
Disponible en español This article will show you how to update the iOS software on your iPad. Software updates bring additional features as well as security & stability improvements. NOTE: iOS updates can take some time to install. It is best to install them at the end of the day or when you will not need to use the iPad for an hour or so. Updates will not install if the battery charge is too low. Please plug-in your iPad below proceeding. Also, please the case open (don't close the flap) Updating iPad Software The screenshots below are for reference only. Things may look slightly different on your iPad. 1. Open the "Settings" app. 2. Tap "General" and then "Software Update" 3. Tap "Update Now" If the update has already downloaded in the background, the button may just say "Install." 4. If necessary the update will download and your iPad will reboot. You will see a white progress bar as the update is installed. Not Enough Space If your iPad doesn't have enough space to download the iOS Update: Remove large and unwanted photos and videos. Begin with long videos (over 2 min), photo bursts, unwanted photos. Open Photos Tap "Select" to choose the videos you want to REMOVE. Tap each photo or video to select it to be DELETED. (you will see a blue checkmark when it's successfully selected) Tap the trashcan icon to permanently delete these selected photos & videos to free up space on your iPad.
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Set Up a New TTSD iPad
How to sign in to an iPad to gain access to the TTSD app catalog. This is also called "enrolling in Jamf." Staff & Students - Log in to iPad 1. Power on iPad. 2. Select preferred language & Region (United States) . 3. Select the preferred text and icon size and then continue > tap on Set Up Without Another Device . 4. Select “TTSD” network 5. Some status messages will briefly appear on the screen. 6. On the "Remote Management screen, tap "Enroll this iPad" 7. Log in to Tigard Tualatin SD 23j JAMF- Sign in with your TTSD username (not full email address) and password. Tap "Next" Username Examples: Students 33perssonb (grad year, last name, first initial. You may have a 1, 2 etc at the end of your username) Staff bpersson (generally first initial, last name. You may have a 1, 2 etc at the end of your username) . 8. Tap “Enable Location Services”, then proceed to tap on settings to start the email set up process OPTIONAL: To save your TTSD Google password for future ease > Settings > General > AutoFill & Passwords > toggle on Passwords Open the Password app > Tap Continue > then Continue again Tap on Turn On > you will see the saved passwords here in the Password app TTSD Staff Only - Continue Setup 9. Set up Mail: Tap on Mail icon on your dock > then tap on Google . Enter your staff email credentials: . Google 2 Factor Authentication will pop up Google will ask for permissions please accept > check this box: Tap on "Save" Tap on Continue > Don't protect Mail activity . TTSD Student Email Set Up: Same steps as above except for Google 2 Factor authentication won't pop up (not required for student accounts) Student email address format: 33perssonb@ttsdstudents.org 10. Set a passcode when Passcode requirement window appears (passCODEs are required on your iPad to protect your Mail - NOTE: you will use this on the lock screen. A passCODE is different than your TTSD email password) Your email and calendar events will appear shortly If prompted, click “OK” to allow these apps to download. If prompted to login with an Apple ID, click Cancel. (Create Apple ID for TTSD - do NOT use your personal account) Some Apps (Google Suite: Drive, Sheets, Slides, Docs, Classroom) will automatically be pushed to your iPad All other Apps can be downloaded from Self Service.
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How to enable iPad spoken content settings
Video showing how to enable spoken content accessibility settings on the iPad. Much of the FLVS content does not have the built-in speech tool. This video shows how to enable the built-in spoken content accessibility settings on an iPad. When you can't select text, you can use the speak screen gesture to read an FLVS page out loud in the canvas app.
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Login and logout on a LOANER iPad
The loaner iPads are set up a little different than the 1-1 iPad so log in is a little bit different. Log in Click Guest at the bottom right Press the physical Home button on the iPad Log out Press the power button TWICE Click Sign Out at the bottom right corner and select Sign Out to confirm
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Use Guided Access to Prevent Accidentally leaving the Google Meet app
Video on using iOS accessibility setting Guided Access to prevent accidentally leaving the Google Meet app. Guided access can be used to keep a student from accidentally closing an iOS app, and also to block specific controls. This video shows you the basics of using it with the Google Meet app.
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Use iPad Zoom Accessibility to Enlarge Screen during Google Meet
Video showing how to display your iPad screen larger. Sometimes when you share your iPad screen during zoom or Google meet, the content is displayed smaller than you would like. This video shows how to use the built-in iPad zoom accessibility setting to enlarge your iPad screen.
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iPad: How to load a TobiDynavox Page Set into Snap Core First
Video of how to load a TobiDynavox page set into the Snap Core First app. The iPad Snap Core First app can load a page set from a dedicated TobiDynavox device. This will allow you to see the full page set that is on the dedicated device, and even make changes to it that will be synchronized back to the original user. This video shows you how to load the sync'ed page set.
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How to Set up and use iOS keyboard Shortcuts
Video of how to configure iOS keyboard shortcuts Keyboard shortcuts can save you time. Plus, for students who have difficulty with reading and writing, it can allow them to type entire sentences just by entering a couple of letters.