Default Apps  Update may change your default browser. Here is how to change it  1. Windows icon, bottom left corner of screen 2. Settings 3. System 4. Default Apps 5. Web Browser 6. Click on the app listed below Web Browser and choose desired app  Windows 10 may change the default app to open PDF's - Here's how to change it  1. Follow steps 1-4 listed above 2. Click on Choose Default Apps by File 3. On the left side files extensions are listed alphabetically, scroll down to .pdf 4. Click on the app listed to the right and choose the desired app 

This article contains information for Mac device users who need access to the VPN. Information includes how to obtain VPN access, installation instructions, and how to connect to the VPN. What is VPN used for? VPN, or virtual private network, is used to extend an encrypted connection over the internet from a device to a network.  It provides a secure link for staff to access resources that are on the TTSD network from a remote location. The encrypted connection helps ensure the safe transmission of sensitive data. TTSD uses Cisco AnyConnect Secure Mobility Client to connect to our network through VPN to access available resources and applications. To obtain VPN access, staff must complete the following tasks: I. Obtain written pre-approval from their supervisor.  II. Submit a tech request.  III. Complete the online request form.  IV. Return here to complete the instructions listed below. How do I setup Cisco AnyConnect VPN on my device? Obtain the appropriate software, download the software onto your device, and adjust setting preferences to complete installation. Please follow the outlined steps below to complete the setup.  If you have trouble, submit a comment on your tech request. 1. Obtain the VPN Software. a. From outside the TTSD network, open a web browser and go to: https://vpn.ttsd.k12.or.us b. Click on the “Advanced” button located in bottom left of your screen.  c. Click on the message, "Continue to vpn.ttsd.k12.or.us (unsafe)".  d. Select as the Group: VPN_Users. Enter your TTSD UN & PW and click "OK". e. When you see the message “TTSD Staff Use Only”, click “Continue”. 2. Download VPN Software. a. Download the recommended version appropriate for your device. b. Double-click the downloaded file to run the installer. c. Follow the steps 1-6 instructions on the screen to install the app. 3. Adjust settings to complete installation. a. Locate the Cisco AnyConnect Interface icon on your taskbar. The AnyConnect Secure Mobility Client window will open.  b. Click on the Gear icon. c. Mark each checkbox except the 3rd and 6th box, then close the window. 4. Connecting to VPN. a. To connect, find the Cisco icon on your desktop taskbar to connect to the VPN.  b. In dropdown field type, vpn.ttsd.k12.or.us. Click “Connect”.  c. A “Security Warning” message appears. Click “Connect Anyway”. d. A message, “TTSD Staff Use Only” appears. Click “Accept”. Troubleshooting Tips If you experience issues obtaining the software, confirm IT has granted you access.  If you experience issues connecting to the VPN, verify the following:  You're connecting to vpn.ttsd.k12.or.us Your device is connected to the internet Settings under Gear icon > Preference are not blocking the connection attempt Note: The VPN relies on an active internet connection. When your computer goes to sleep, it may automatically disconnect the VPN. Adjust your sleep settings if this becomes an issue for you.

The following general instructions are for PC device users who are new to the district or received a new device. 1. From the PC device, open the File Explorer window.  There are multiple ways to do this.  Click on the Windows Start icon, the documents icon, or search "file" with the magnifying glass. 2. Click on the "This PC" icon located on the left side menu 3. The File Explorer menu will change. Select the Computer tab 4. Click on Map Network Drive > Map Network Drive   5. From the dropdown, pick a letter available for the Drive 6. In the Folder field, type \\fs01\ 7. Click Browse 8. Select the Shared Network Folder you need a shortcut and have access to 9. Click OK. The selected folder will appear in the folder field. 10. Click Finish A shortcut to the folder will now appear under "This PC".

How to enable compatibility view on a website that doesn't look right in Internet Explorer.  Sometimes the website you’re visiting doesn't look right. It shows up as a jumble of out-of-place menus, images, and text boxes. What's going on? One possible explanation: The site might have been designed for an earlier version of Internet Explorer. From the Desktop launch Internet Explorer   Press the Alt key on your keyboard to bring up the menu.   Go to Tools | Compatibility View settings Click Add Before Example   After Example

Brief guide on how to use ZoomIt projector tool for Windows This article will give you a brief look at a tool that is now provided for teachers on their laptops. It's called ZoomIt. It's a free utility that can help students or any other audience see things on your projector better. It also allows for annotation on your screen.  First off, you will need to find the icon below and open it.  If you don't have this icon, download the tool here: http://download.sysinternals.com/files/ZoomIt.zip Once you run it, you will be presented with a legal agreement. Go ahead and accept it. The tool will then load and you will get the options screen seen below: You can peruse the tabs in this window or Click OK to proceed. Some of the information in those tabs is below: Basic Use:  Press and hold the Ctrl key then press 1 to zoom in the screen (This is written as Ctrl+1. The notation will be used again). The screen will zoom in on the location of your mouse cursor. While zoomed in, move your mouse cursor to change where the zoom focuses. Click your mouse to go into drawing mode. While in drawing mode, you can draw freehand w/ the mouse or press and hold one of the following keys to get some pre-fab shapes. See also the "Draw" Tab in the options screen for a full description of options. Shift = draw a straight line Ctrl = draw a rectangle TAB = ellipse Shift+Ctrl = Arrow (arrow-head is at first click, tail of arrow will follow mouse and stop at 2nd click) Ctrl+c = copy zoomed screen and drawings to clipboard Ctrl+s = save zoomed screen and drawings to image file Press Ctrl+2 to go directly into drawing mode without zooming. See Options tab for full options.  Press Ctrl+3 to launch the 'break timer'. This will put up a 10 minute timer by default that fills the screen. You can configure a host of options including background images and location of timer in the "Break" tab of the options screen.  Typing Mode. Once in drawing mode (either zoomed or normal), you may press 't' to enter typing mode and a text cursor will be placed at the mouse's location. The "type" tab will let you set font and size for typing. Drawing mode has options for what color.  Press the ESC key to get out of any mode and back to normal.

How to setup a Windows computer to print via IP address Start by Clicking Start and typing 'Control' then clicking 'Control Panel' Now click "View devices and printers" Next click "Add a Printer"   Next you will want to click the link below the window that comes up. That window will attempt to find your printer but clicking the link is the best way to go even if it is listed...Do NOT wait for the window to stop spinning (searching). Click the link immediately.     Next you should choose "Add a printer using a TCP/IP address or hostname" then click next as seen below.   Set the 'Device Type' to 'TCP/IP Device' Enter the IP address for your printer as seen below. You can get the IP address either from the printer display or from IT. The blue arrow is for the port. It will automatically get entered to match the IP address you enter. Leave it that way.   After clicking Next as seen in picture above, the printer will be detected and you will be asked to give it a name. The printer may be configured by IT to have a default name. If you don't like it, change it. The name you put in only affects you! A common format we use is SCH-printername where SCH is the 3 letter code for your school and printername is usually the room the printer is in. An example for me would be 'ths-mainoffice'. See screen below:     Clicking Next above will finish the install process!  If you run into issues with this process, please submit a tech request.

After an extended period of inactivity, PC systems seem to lose their network connection. Part 1: Prevent the computer from turning off wired & wireless connection after sleep  Click the Start button Search for Device Manager Expand the Network adapters option to see all the devices under Right-click your wireless and Ethernet controller  Select Properties Select Power Make sure the checkbox for Allow the computer to turn off this device to save power is turned off Part 2: Adjust power setting Go to Control Panel Edit Power > Plan Settings Go to Change advanced power settings Adjust Power Saving Mode for Wireless Adapter Settings to Maximum Performance Change the setting for Hard disk to Turn off hard disk after 0 minutes

This KB describes how to map the S drive 1. Click the Windows button at the bottom left corner 2. Type This PC 3. Right click This PC > Map Network Drive 4. Choose S for Drive 5. Type \\thsstaff\pools for Folder 6. Make sure the Reconnect at sign-in checkbox is checked 7. Click Finish

How to save a fillable PDF file as a standard PDF that can't be edited.    Instructions 1. Open and fill out the fillable PDF in Adobe Reader. Save your changes. 2. From the "file" menu, select "print" 3. In the "printers" pulldown menu, select "CutePDF Writer." If you don't see CutePDF Writer, please fill out a tech request.   4. Click the "print" button. 5. Enter the file name and save location. For 504 and Health Plan documents, be sure to name your file correctly! See below... For 504 documents, the file name should be the student's initials a hyphen and 504 example DE-504 (pictured below) For health management plans, the file name should be the student's initials a hyphen and HMP example DE-HMP 6. Click the "Save" button. The file you just saved is no longer fillable. 7. Be sure that you attach this non-fillable PDF to the student's record in Synergy. 

Staff must use the following instructions to complete the setup for your new Windows computer, starting July 2022. These instructions MUST be completed on the TTSD wifi (and not off-site). If you prefer a picture step-by-step, please see the Google Slides below for a visual companion to the written instructions. Teachers: Print this Check List and bring it with you to your technician when you get your new computer Part 1: Elevate the user to admin user (temporally) Search and launch the Edit Local Users and Groups tool Find and add the user Part 2: Install the Company Portal app under the staff account Enter your username and password to log in to the computer so your account will get created. Launch the Microsoft Store app. Search and install the Company Portal app. Log in with the full email address and TTSD password. Pin app to Taskbar if needed.  Click Install for ALL APPS available in the Company Portal app such as MalwareBytes, Google Chrome, TeamViewer, Admin By Request, and Lightspeed Filter Agent. NOTE: after installing Lightspeed Filter Agent, user must restart the computer. Part 3: configure applications Set up Google Chrome Activate Microsoft Office (by login with the staff's full email address and their TTSD password) Set up Google Drive for Desktop