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Explore How-To's and learn best practices from our knowledge base.
Family & Student Support
Canvas
8
FAMILIES: How to View Middle and High School Student Progress - Using a Web Browser
Switching Grading Periods in Canvas
Canvas: Password Reset For Parent "Observer"
Canvas Parent App
Canvas Overview for Students
See all 8 articles
Connectivity
1
MiFi SmartSpot
Student Accounts
1
How to Change Your Password (Students)
Titan
1
Family access to Titan to add money or setup accounts
ParentVUE/StudentVUE
3
Verifying Student & Parent Information Online
Using ParentVUE & StudentVUE On The Web Or Mobile Device
How to Access Student Report Cards In ParentVUE
General
0
Assessment
General
2
Change student password for Thinkcentral
How to use the universal Protocol for Accommodations in Reading (uPAR)
ION
2
Ion Online Maze Delivery
Four Steps to Logging into ION
State Testing
4
State Testing, OSAS (formerly known as SBAC/OAKS/ELPA) Setup - Best Practices
Allow Microphone for OSAS Secure Browser on Mac computers that run Apple latest macOS
Preventing iTunes Helper App pop-up during SBAC testing (including ELPA 21)
Smart Punctuation - "straight apostrophes" for OSAS testing
Blackboard
Mass Communication
11
Three Different Ways to Send a One Time Communication
Creating a Newsletter in Blackboard Using Smore
How can I send messages to a specific set of people (i.e. next year students, community members)
Mass Communication Attendance Communication Timeline
How to See Mass Communication Attendance Communication Emailed Messages
See all 11 articles
Canvas
General
52
CANVAS TRAINING - Beyond the Basics
Combining ("Cross Listing") Course Cards
How to Have Announcements Appear on your Homepage
When to Use Groups or Sections
PearDeck Integration with Canvas
See all 52 articles
Grade Book
19
Supporting Students Past Term End Dates in Canvas
Grade Book 101: Intro to the Secondary Grade Book
Canvas: Export Grades
Canvas Grade Book: Excusing Assignments for New Students
Canvas Grade Book: Assignment Groups for the Elementary Report Card
See all 19 articles
Chromebook
General
8
New to Chromebooks?
Basic Chromebook Use
Enterprise Enrollment for Chromebook
Getting Started With WeVideo
How to use Bookshare content on a Chromebook with Read and Write for Google
See all 8 articles
Copiers
General
4
Konica Copier Setup Instructions
Scanning to Email from Kyocera copiers
Papercut Sign In and Card Authentication
Print to Papercut Copiers
Data Privacy Agreement
General
0
General
FAQ
32
How-to Videos for Teachers Fall 2020
Year-End Checklist: Teachers, Computers & Carts
How Do I Post School Announcements Using a Chromebox and Digital Display?
Generating QR Codes
TTSD YouTube Channel
See all 32 articles
Getting Started
15
Accessing Think Central
Requesting a Resource for Student/Staff Use
McGraw Hill History Curriculum
PocketLab One
Setting Up a School Twitter Account
See all 15 articles
FS Search Test
1
Sandbank
Google (Email, Drive, Meet, Calendar, etc.)
Calendar
2
Turning on Email Notifications for Calendar Events
Accessing Resource Calendars
Docs
2
Google Slides and Docs: How to Add Alt Text to Images
Using Comments and Suggested Edits in Google Doc
Drive
1
Teachers: Sharing Sub Plans & Resources in Google Drive
Gmail
14
Voice Mail Messages in email
Email: Useful Settings
Email: How to Set Gmail as Your Browser's Default Email Client for Mailto Links
Email Spam and Phishing
Google Apps Name Changes
See all 14 articles
Meet
25
Troubleshooting Google Meets
Quick Access in Google Meets
Jamboard: How to use in Google Meet
Document Camera Alternatives for Google Meet
Jamboard: Use Google Slides to create Jams
See all 25 articles
Sheets
0
Slides
0
General
2
Read & write for Google: How to Change Languages
Introduction to GMail & Google Calendar for TTSD Staff
Chrome
2
How to Pin a Chrome Extension
Using Star Online REEL
Infinite Visions
TCM
3
Tyler Content Manager (TCM) Setup Instructions
Tyler Content Manager (TCM) Setup Instructions
Launching TCM on a MAC - Troubleshooting Article
IVEE
9
IVEE: Accessing local drives when logged into Infinite Visions (Mac)
IVEE: Accessing local drives when logged into Infinite Visions - Windows PC
How to Install Infinite Visions on Mac Devices
How to Install Infinite Visions on PC Devices
How To Reduce a PDF File Size
See all 9 articles
iPad
Accessibility
4
Turning on Text to Speech
Eye Tracking Device with iPad
Text to Speech - iPad Accessibility for ALL
Color Accessibilities on iPad
General
35
IOS: Forgotten Passcode or Device Disabled
Increase Battery Life of iOS Devices
Update Your iPad iOS Software
Set Up a New TTSD iPad
How to enable iPad spoken content settings
See all 35 articles
Mac
General
11
Adware Removal Instructions for Mac
How to type Spanish accents on a Mac keyboard
Apple TV Setup
Install Cisco AnyConnect VPN for Mac Devices
SiriNCService error
See all 11 articles
macOS
7
How Mirror Your iPad or Mac Screen on Your Apple TV
How to Obtain the Mac Address from your Apple TV
Resize Image on Mac OS X
User-initiated enrollment for Mac computers into JAMF
macOS Code Names
See all 7 articles
Network
General
4
TTSD Guest Wireless
How to Delete TTSD-Guest Wireless
Setup Cisco Anywhere Connect VPN
Troubleshoot Dropped Wireless Network on Mac Computers
Phones
General
1
Android Email: Password Expired
Cisco VoIP
5
Set an "Away" Message for the Summer
Quick Reference PDF
Voicemail Reference Sheet
Jabber sound and mic settings
Cisco Jabber Transferring calls
Onboarding @ TTSD
General
5
What items do I have checked out? Check Destiny...
Install Cisco Jabber for WINDOWS Desktop/Laptop
Install Cisco Jabber for MAC Desktop/Laptop
AESOP Absence System - Guide For Employees
AESOP Absence System - Guide For Substitutes
Printers
General
6
Adding a new printer on a Mac computer
Printing to Kyocera Copiers
Fixing errors when users printing to HP networked printers
STAFF: Printing from a Chromebook
Printing to Sharp copier
See all 6 articles
Projectors
General
6
Projector connection Mac OS using a VGA cable
Projector connection using a network connection
Epson Projector Displays Solid Color Tint
Epson Projector Only Displays Background Picture
Cleaning Your Epson Projector's Air Filter
See all 6 articles
Software/Apps
iPad Apps
4
iOS: How to use the Voice Dream Scanner App
Buying iPad Apps in Bulk
Restore Notability data
iTunes / Apple ID: Creating an iTunes Account Without a Credit Card
macOS
5
Setting Excel as the Default Application for CSV files
Getting started with your school's new Remind plan
Using Rhino 7 Cloud
Fix trial version error for Adobe software
Apple Remote Desktop ARD 101
Windows
0
General
26
Clearing Your Web Browser Cache
DocuSign: Just Enough to be Dangerous
Using Texthelp "Read & Write" Extension to Edit PDFs
Using Kami to edit PDFs
What Apps are Approved by TTSD to be Used With Student Logins?
See all 26 articles
Seesaw
2
Seesaw: How to add Activity to Tigard Library
Seesaw: How to use Activities from the Community or District Library
Edgenuity
1
Edgenuity Courseware - Getting Started for Teachers (DRAFT)
Synergy
General
6
Synergy: Password Expired
Key to Student Notification Icons
Synergy: Requesting Accounts for Student Teachers & Interns
Synergy Attendance Codes
Communicating With Next Year Students/Families Using Synergy
See all 6 articles
Assessment Module
7
Assessment Module 101: Step 1 - Scheduling & Taking an Assessment
Assessment Module 101: Step 2 - Viewing Results
Assessment Module 101: Step 3 - Creating an Assessment
Creating Your Own Questions
Accessing Student Results with Full Feedback
See all 7 articles
Elementary Report Cards
9
Entering Grades By Student
Elementary - Entering Grades By Class
Using The Elementary Report Card Comment Bank
Posting Marks - Music, PE, and ELL
Spanish Report Card
See all 9 articles
Grade Book
24
Setting a Custom Grade Scale
Training Video for Secondary Teachers
Printing a Blank Grade Book
Students are not Sorting Properly
Creating a Custom Assignment Sort Order
See all 24 articles
ParentVUE/StudentVUE
7
Activating Your ParentVUE Account
ParentVUE: Helping Parents with Account Issues
Log a Student in to StudentVUE
Downloading and logging into the mobile app
Generating ParentVUE Activation Letters
See all 7 articles
TeacherVUE
15
Working with Seating Charts
Looking at Attendance Information
Communicating with Students and Parents
How can Teachers Look at StudentVUE?
21st Century Skills Survey
See all 15 articles
Secondary Report Cards
3
Posting Grades for Middle and High School Classes
Secondary Comments (English/Spanish)
TeacherVUE: Printing Posted Grades & Comments
SIS
9
Synergy Attendance Screens & Reports (Secondary)
Chronic Absences
Printing Labels in Microsoft Word for Mac Using Data Exported From Synergy
Running a Report for an Ad Hoc List
Printing Mailing Labels
See all 9 articles
Windows
General
10
Windows 10 Adjustments
Cisco AnyConnect VPN Installation Instructions for PC Devices
How to Map a Network Drive Folder to a PC Device
Internet Explorer Compatibility View
ZoomIt for Windows
See all 10 articles